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Univate Solutions

Compliance

Cancellation Policy

This policy outlines the general approach for training cancellation, rescheduling, and substitution requests.

Participant cancellation

Cancellation requests should be submitted in writing before the scheduled training date. Eligibility for rescheduling or credit depends on the confirmed program terms and the timing of the request.

Substitutions

Organizations may request participant substitutions before course commencement, provided the replacement participant meets any prerequisites and registration details are updated in time.

Program rescheduling

Univate may reschedule a batch due to trainer availability, minimum batch size, operational issues, or unavoidable circumstances. Registered participants will be offered an alternate schedule where applicable.